This Cookie Policy explains how SynapticSpark ("we", "us", "our") uses cookies and similar tracking technologies on our website and platform. It should be read together with our Privacy Policy.
1. What are cookies?
Cookies are small text files placed on your device by the websites you visit. They are widely used to make sites work efficiently and to provide reporting information. We also use similar technologies such as local storage, session storage, pixels, and SDKs.
2. Categories of cookies we use
Strictly necessary
Required for the Service to function: authentication, session management, security, and load balancing. These cannot be disabled.
Functional
Remember your preferences (language, theme, dashboard layout) so we can deliver a personalized experience.
Analytics
Help us understand how the Service is used so we can improve it. We use privacy-respecting analytics tools and aggregate data whenever possible.
Marketing
Used only with your consent to measure the effectiveness of our marketing campaigns and to show relevant content.
3. Examples of cookies
| Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your authenticated session. | Session |
| XSRF-TOKEN | Protects against cross-site request forgery. | Session |
| lang | Stores your language preference. | 1 year |
| theme | Stores your dark/light theme preference. | 1 year |
| _ga, _gid | Aggregated usage analytics (Google Analytics). | Up to 2 years |
4. Third-party cookies
Some cookies are set by third-party services we use (for example, payment processors, analytics providers, or embedded media). These third parties have their own privacy and cookie policies, which we recommend you review.
5. Managing cookies
You can accept, decline, or manage non-essential cookies through the cookie banner shown on first visit. You can also configure your browser to block or delete cookies. Disabling strictly necessary cookies will impair core functionality of the Service.
6. Changes
We may update this Cookie Policy from time to time. The "Last updated" date will reflect any revisions.
7. Contact
For questions, write to [email protected].